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Privacy Policy

Privacy and data-handling terms for Luma Botanical Beauty.

Privacy Policy for Luma Botanical Beauty

Last updated: 2026-10-23

This Privacy Policy explains how Luma Botanical Beauty collects, uses, and protects personal information when customers use our website and services.

1. Information We Collect

We may collect customer details such as name, email address, phone number, shipping address, billing address, and order information to fulfill purchases and provide support.

2. How We Use Information

  • To process and deliver orders.
  • To provide customer support and respond to inquiries.
  • To improve website performance, product quality, and user experience.
  • To send transactional updates about orders, payments, and deliveries.

3. Data Sharing

We do not sell customer personal information. We may share data only with trusted service providers required for payment processing, logistics, website hosting, and legal compliance.

4. Cookies and Analytics

We may use cookies and similar technologies to keep customers signed in, remember cart preferences, and understand store usage patterns.

5. Data Security

We apply reasonable technical and organizational safeguards to protect personal information. However, no online system can guarantee absolute security.

6. Customer Rights

Customers may request correction or deletion of their personal information, subject to legal and operational obligations.

7. Contact

For privacy-related requests, contact us at:

Email: merchant3@ecomz-sites.combr/>Phone: +441632960503br/>Address: 14 Botanical Mews, Bath BA1 1AA, United Kingdom, United Kingdom